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Privacy Policy

1. Information We Collect

We collect information you provide directly: name, email address, profile information, and payment details. We also collect usage data such as listening history, search queries, and device information.

2. How We Use Your Information

Your information is used to provide and improve the Platform, process payments, communicate with you, and ensure security. We do not sell your personal data to third parties.

3. Data Storage & Security

Your data is stored securely using industry-standard encryption. Passwords are hashed with Argon2. Authentication tokens are stored in httpOnly cookies.

4. Third-Party Services

We use Paystack for payment processing. Your payment information is handled directly by Paystack and is subject to their privacy policy.

5. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us. You may also close your account at any time through the settings page.

6. Cookies

We use essential cookies for authentication (httpOnly refresh token). We do not use tracking or advertising cookies.

7. POPIA Compliance

We comply with the Protection of Personal Information Act (POPIA) of South Africa. Our information officer can be reached via the contact page.

8. Changes

We may update this policy at any time. Material changes will be communicated via email or in-app notification.

Terms of ServiceArtist Agreement